DHL was founded in 1969 by Adrian Dalsey, Larry Hillblom and Robert Lynn. It started operating by opening its first door-to-door express delivery service on a global scale. This is when the founders also began the process of inventing the international air express industry.
DHL connects people across the world, specifically in over 220 countries and territories. It is a big organisation of 360,000 employees and provides quality services which are tailored for each customer. These employees are focused on their customers’ needs and offer them individually customized solutions. DHL has remained successful over the years that it has been in operation. They are the go-to business for transporting and managing letters, goods and information.
They deliver around 59 million letters and goods every working day in Germany, this makes it Europe’s largest postal company. Their products and services are targeted towards private and business customers. These range from physical, electronic and hybrid letters to specific merchandise deliveries. DHL generally makes it easier for everyone to ship their items internationally. It is also cost-effective and many will not break the bank when having to ship their goods. They have reliable transit times and simplified ways of posting parcels. They also have additional services such as insurance, cash on delivery, and registered mail.
This German Post brand stands for reliable quality, personal proximity, and top tier services. They pride themselves on their high-quality business and their innovative services in the area of delivering goods to their customers.
DHL package tracking guide
DHL tracking numbers consist of letters and numbers. At times spaces and hyphens are added to the tracking number. DHL usually uses a ten-digit numeric which starts with 3S, JVGL or JJD.
To track a DHL package, enter your ten digit DHL package tracking number in the search above to know where your DHL delivery is, and at what status.
Where does DHL deliver?
DHL is a part of the global leading postal and logistics company Deutsche Post DHL Group.
This includes DHL Express, DHL eCommerce, DHL Germany, DHL Freight, DHL Netherlands, and more—meaning DHL can deliver to most countries worldwide.
DHL tracking FAQs
Whether you are waiting for a package or are a merchant wanting to open a DHL business account, there are a lot more questions you might have.
Below, we’ve answered some of the most common questions you may have on DHL tracking. You can also check DHL support for more general help.
Can I track a DHL package without a tracking number?
Yes, it is possible to track the DHL parcel without a tracking number.
To do this you need to go to the DHL website and enter the reference number owned by the shipper. All this information should be entered into the yellow box found on the right-hand side of the screen.
How late does DHL deliver?
Packages are delivered from Monday to Friday, and the times are anywhere between 8:00 and 18:00. The exact delivery times depend on the actual size of your package and the delivery address.
How long does it usually take to deliver an international package with DHL?
International delivery is anywhere between two weeks to a month. However, sometimes there can be delays. For example, if you choose the economy option, it will take longer than say the premium delivery option.
How long will DHL hold a package?
DHL holds parcels for seven days and sometimes they can hold it longer than the given date. If there is an "Agreed Delivery" date DHL will not charge for storage.
How to sign for a DHL package
You will need to sign for your package, including your name and the time of delivery when your package is delivered.
How to track a DHL package with Circuit
Circuit Package Tracker allows you to track a package on the go and to always be sure that you will be home when the package arrives. All that is needed is your tracking number which is given in a confirmation email or an SMS by DHL.
Then you simply enter the tracking number into the Package Tracker and push the 'Track my package' button. You will then be shown the different stages of where your package is or has gone through. Lastly, you will get an estimated time of arrival.
What do I do if I haven't got my package from DHL?
If you have not got your parcel within ten days after the expected delivery time you need to get in touch with the sender and DHL. This way an investigation can start into finding your package.
What happens if DHL loses my package?
If the parcel gets lost you will be able to claim the value of the parcel from the insurance on it. You will need to be patient as your parcel may need to be checked. If you have not got the parcel within ten days after the expected delivery you should contact DHL or the sender.
What happens if I miss my DHL delivery?
The driver will leave a note to tell you that they will be back the next working day.
If you miss the second attempt, the driver will leave another note letting you know that they can collect the parcel at a DHL sorting centre.
What time will my DHL package arrive?
DHL delivers on Monday to Friday between 8 am until 6 pm. DHL gives you time slots on the day of your delivery. The latest they deliver is 6 pm.
You will be sent a text when the package has left the sorting centre and your package is on the final mile of its delivery.
Where is my DHL package?
Simply put your number into the Circuit Package Tracker and find out exactly where your DHL package is on its route.
Why is my DHL package not moving?
The package might be on hold due to customs and its regulatory bodies. This may be concerning the contents of the package.
Why is my DHL package pending?
If you have not got your parcel within ten days after the expected delivery time you should contact the sender. You can also contact DHL directly to start an investigation into finding your package.